Frequently Asked Questions

You asked. We answered.

Here at Video in a Box, we are always happy to help. To make your experience with us smoother, we’ve put together a list of our most frequency asked questions with the aim to help you find the answers you’re looking for. If you can’t find what you need, contact us and we will be happy to assist you, you might even find your question gets added to this page.

The largest screen size available is a 10.1inch HD screen. The next size down is a 7inch screen, then next is a 5inch screen. You can then go down even smaller to a 4.3 and 4inch screen. And finally the smallest size is a 2.3inch screen used for our video business cards.

The videos play in alphanumeric order i.e. 01, 02, 03, or A, B, C etc. When loading the videos onto the card you need to give them the name 01. or A. If you name the files in that sequential order that is the order the videos will play in. 

From 1GB to 16GB, depending on your requirements. For our 5inch screens we typically do 128MB, and for our 7inch screens we typically do 256MB. 

A battery life of up to 12 hours can be specified and the standard is 2 hours. Batteries are fully rechargeable via Video in a Box’s mini USB port

When you receive your quote form us the pricing will include delivery to one UK mainland address. If you want to send these out to multiple address in the UK it will be at an additional cost.

We supply promotional video products from business card size up to bespoke Video in a Box sizes including Video books, LP Video Records and Video Presentation Boxes.

Cards are normally supplied with 4 colour printing and gloss or mat lamination as standard. Spot Colours, Spot UV, Foil Blocking, Embossing and other finishes are available. Cards can also be supplied in other materials.

Yes, they can. We can make a product or video card box as generic as possible so that you can re-use the box for anything and just change the video in accordance to that change.

Yes, we provide the mini-USB cable with all boxes. However, if requested by yourself we don’t have to include the cable.

Once we have signed off approved artwork for the order, typical delivery if 3-4 weeks. This can depend on the complexity of the order and the quantity which can cause it to take slightly longer than this.

It doesn’t typically cost more to add more videos. However, if you’re adding on a longer video and a larger video this may require a larger memory size which would incur a small extra cost.

Typically, the videos will start almost instantly within a few seconds after the box or brochure has been opened.

Yes, they can. Once the box or brochure has been received. They will come with a USB cable which you can plug into the computer and the video card, and you can swap and change the videos through your computer. You can however, block the video you’ve put on there to prevent anyone from deleting it. And we can also block up the mini USB port on the brochure or box to prevent anyone from adding new video or charging the video.

This varies on screen size. HD options are available, otherwise 2.4″and 2.8″ is 320 x 240 resolution, 4″, 4.3″ and 5″ is 1280 x 720, 7″ in 1280 x 720 and 10″ is 1920 x 1080. Various file formats can be used including MP4 or AVI, (we will normally correctly encode, optimise and load any video for you).

It’s extremely rare that the video screens don’t work. The manufacturers of the screen do a full QC on all screens to ensure everything works prior to it leaving the factory. We ensure all our products are packed with full protection – including an outer box, 2 inner boxes, and a 10ml white foam as well as another carton around the box/brochure which is double walled including some extra protection for the edges.

We have 3 methods of playing the videos. Typically, with our brochures, the outer case is in contact to the screen case inside. We have a magnetic trigger within both cases so once the brochure is opened the video plays when closed it turns off. With our boxes typically the screen case inside wont we touching another part of the box, so what we would use is a light sensor. This will turn the video on once the light hits the sensor. And again, turns off when the box is shut. Another option is buttons, which you can use to just turn the video on and off.

Yes, we do. We have a wide range of available samples to send out to customer ranging from Hardback to softback, including A4, A5 etc. What we do is write the sample up as an order, and send this out to you. All we ask from you is that the sample is kept in the condition it arrived in and is returned to us once you’ve finished showcasing this to colleagues etc.

In all of our video products we use lithium batteries. These batteries are used in many products now including portable chargers, mobile phones etc. They are completely safe to be shipped especially as they are even more protected with the packaging.

You can recharge the battery as many times as needed. Similar to a mobile phone you can recharge a numerous number of times. These batteries should still be working in a few years’ time depending on how many times you’ve re-charged the battery.

One. We can provide just 1 video box. The lower the quantity the higher the price. Typically, we get low quantity orders for promotional products and events.

Ideally you should produce your own artwork and video content. We do have occasions where sometimes you may not have access to a designer or design team, we can then contact our design team to produce this for you at a cost. The same with the video content we can put you in contact with some videographers to help you put your video together.

Yes, we always encourage customers to have a pre-production sample made. This is to ensure you are happy with everything, and the items going inside fit inside the fitments etc. We do charge for a pre-production sample, however if an order is placed after this, we do offer a discount on the pre-production order against your full order.

The video business cards are a great giveaway item. We used them to promote our new car and were very impressed with the return in our investment. Our clients were very impressed and we managed to increase our sales.


I just wanted to let you know the boxes have arrived successfully and look amazing!
Thank you again so much for getting them over to us so efficiently and your help with the whole process.


The video boxes were fantastic, thank you and the team for doing such a brilliant job, clearly if any other opportunities come again, I'll come knocking on your door!.


The video boxes are great, everyone loved them and they did the job perfectly. We will definitely be coming back for more in the future.


The video brochures were brilliant; with 2 different type of brochures, they were perfect for marketing our new plans to potential investors.


Our video brochures were great, they looked amazing and helped us gain the customer who we where marketing to. Thank you for helping us with this project and for getting them finished and to us as quickly as possible.


We were looking around for an innovative way to deliver a sample of our Single Malt Scotch Whisky. The whisky has been aged for 50 years and a bottle is valued at £25,000, so only luxury packaging would do. We found Video In a Box and with them, we were able to build our perfect video box. We knew that we wanted to include a Whisky pipet, 2 glasses and the bottle but with Video In a Box we were able to integrate a lovely video screen to show our Glenfiddich message. Our clients were blown away with the package they received, we would highly recommend working with Video In a Box.


After talking to 4 different companies and finally finding Magellan and Video In a Box, it was a massive breath of fresh air for me. The project was dumped on me and I had no experience in dealing with multiple orders from several suppliers. Video In a Box took this workload off my shoulders and they were the only company to answer all my questions and lead me down the best route for my project. It was so nice to talk to someone who actually knows what they are talking about and they helped me deliver one of the best pieces of packaging I have ever seen.


As a thank you to our valued customers, we wanted to deliver some products in a special way. Video In a Box allowed us to create a dream piece of packaging which contained a screen! Our customers were very pleased when they received their parcel and Video In a Box were very helpful throughout the process.


We had a project that had multiple elements and we were going to have to order from multiple suppliers. We found Magellan and Video In a Box who were able to provide all of the elements we required for our project and had extensive knowledge and expertise in each area. Our lives were made dramatically easier and placing our trust into Magellan and Video In a Box to deliver our project on time allowed us to get on with our normal 9-5 work.


Video In a Box saved me time and aggro with their fantastic communication and assistance throughout the entire process of delivery my perfect video box. We knew that we wanted an innovative way to showcase our new range of Fastskin swimming costumes but when our video boxes were delivered the whole team were blown away by how fantastic they were! I would like to thank Video In a Box for their help throughout the project, if we do another video packaging project then we will be calling Video In a Box straight away!


We are so glad that we found Video In a Box. Their design team came up with a fantastic 'transplant' feature on our video box to show the reality of transplants. This unique feature went down very well with those that used it! The communication from the Video In a Box team was fantastic throughout and we look forward to using them again in the future.

world transplant games

We were looking for an interesting way to thank our CEO who was departing the company. We found Video In a Box online and were very impressed with what we saw on their website. We gave them a call and their team were very useful in our decision to use a bespoke video box to show our thanks. The process with Video In a Box was very straightforward and we were very pleased with the results.


Video in a Box were able to produce a stunning tri folded A4 Video Brochure for our Genuine Draft and Lite brands for our Global event in Miami, they managed to get these to our event on time under enormous pressure and on a a ridicules lead-time. The impact on some of the most senior personal at this event was astounding, we can't thank you enough for the nothing short of a miracle effort to achieve this, THANKYOU

SAB miller

Video in a Box worked very closely with us on a tight deadline to produce a stunning luxury presentation box with a 10" TV in a CARD LCD screen, to house some custom Coca Cola Bottles as well as some branded merchandise (also supplied by Magellan Merchandise) for the Olympics, the result was superb, we cant thank you enough for the herculean effort that went into getting these to us on time.


Magellan World's Video Brochure division Video in a Box helped us design the video books we produced to entice large corporate brands to move and relocate to our stunning office park in Slough. The design idea to create a book with a fitted portrait screen inside was a huge hit and a really superb additional to our highly targeted marketing strategy, these companies included Pepsi Co, Amazon, Baker Tilly, thanks guys


We needed 50 urgent TV Cards for a last minute impromptu event for some senior executives arriving from various offices around Europe, we needed a way to show them what progress had been made to the new division we had setup, so we used the TV in a CARD Express service from Magellan's dedicated video brochure division to create the cards, they were distributed at the meeting and the feed back was incredible, it could have worked any better. I look forward to working with Magellan team on all our future video brochure requirement.


Magellan have a wide range of promotional merchandise and are always happy to help and suggest specific products which are relevant to your target market. A quick response time along with helpful suggestions and recommendations makes Magellan stand out from other companies and I would have no hesitation in recommending the company.


Video in a Box provided us with an innovative and eye-catching way to communicate the launch of a new campaign to a range of stakeholders, including media, football clubs and key influencers. Their solution allowed us to bring our campaign ambassadors to life for a wider target audience and even delivered some pre-launch social media buzz. They totally understood the need to deliver under pressure and to tight timelines and we would not hesitate to work with the team again.

M&C saatchi

Video in a Box is a great innovative product and we were very happy with the final result.

calvin klein

A superb product, which has landed a recent campaign to clients in a professional, innovative, yet fun way. The service we received from start to finish has been great and I would highly recommend Video in a Box.

princess cruises

Video in a Box is great innovative product. Fast turn around, very high quality results and superb market intelligence and strategic thinking from the team. The best value for money marketing product by a long, long way.


I wanted my guests to retain a memory of our event and our brand that would be innovative, informative and memorable; the solution provided by Video in a Box answered all those criteria.

What Car?

We're really happy with our video brochures, they really get your message across in a far more engaging way than regular print or email communications.


Video in a Box were really helpful and the end product was fantastic - we got some amazing feedback from our staff and clients.


Apart from the exemplary customer service and sales approach, I found the offering from Video in a Box to be highly innovative and effective with our retailers. The use of TV in POS introduces a myriad of opportunities to connect with the shopper and retailer alike. I look forward to future POS solutions from Video in a Box.


In a globally competitive market it's vital to have evocative marketing materials that steal the attention of your audience - Video in a Box does just that and for us, it's an integral part of our strategy for winning new business

middlesex university